Twas the sale before Christmas, and all through the store, The sales team was struggling to control the shop floor. The customers were...
Build internal support for availability Employee expectations of availability are marginally even higher than those of customers according to the SunGard Availability Services-commissioned research* into [...]
Let your customers do the talking One of the most surprising findings from the research* that formed the basis of our ‘Delivering the Available Enterprise’ report was that only four out of [...]
Charityshare was set up as the shared IT department for its participating charities to dramatically reduce their operating costs. With thousands of the most vulnerable people in the UK – the very [...]