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Gift Voucher Shop entrusts the beating heart of its business to SunGard Availability Services

4th June 2013
One4all logo_resizedThe Gift Voucher Shop (GVS) is the successful company behind the One4all brand and the market leading multi-store gift card in Ireland and the UK, the One4all gift card. The firm’s continued growth has meant it needed an IT environment that could scale up quickly to accommodate rising demand for its popular gift card, which is accepted at more than 24,000 outlets throughout Ireland and the UK.
As their IT neared end of life GVS needed a future-proof IT strategy that would accommodate its steady growth and recognised its choice of cloud provider was critical. As IT manager Anne Bracken remarked, “It’s fair to say the infrastructure SunGard supports is the beating heart of our business. Without it, everything stops so uptime is critical.”
GVS embarked on a formal procurement process and SunGard's proposal for a cloud-based solution was ultimately found to best meet their needs to comply with PCI DSS requirements whilst remaining cost-effective. GVS opted for a dual site Managed Private Cloud from SunGard and Managed Services that ensure its entire IT infrastructure is constantly monitored and keeps running 24/7.
With a small in-house IT team, Anne Bracken values the support she enjoys from SunGard. She comments, “I’m really happy with the Managed Services SunGard provides – such as security, patching, monitoring, logging – they take away all the hugely important but time-consuming tasks and free me to focus on core business, rather than infrastructure management.” She adds, “The SunGard people I deal with are seriously knowledgeable and keen to help. I see them as partners, an extension of my own IT team.”

SunGard services used:

  • Managed Private Cloud
  • Managed IT Solutions
  • Consultancy.
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