Closer collaboration between departments such as business continuity and information security could help raise the necessary staff...
Award-winning online car parts supplier MicksGarage.com is as much about technology as the spare parts it sells, its success hinging on the speed and reliability of its IT infrastructure and streamlined business processes. Operating in a fiercely competitive market, the Dublin-based firm has grown over the past decade to become an €11 million turnover company employing 48 people at its 40,000 sq ft premises. With more than 6.5 million product listings on offer and customers needing their spare parts urgently, MicksGarage.com is heavily dependent on its IT infrastructure to manage the complex logistics operation.
“Availability is absolutely critical to us. If a customer ﬁnds the website down they may never come back. Being down for even a minute would cost us hundreds of euros – an hour would run to thousands – and that’s without the knock to our reputation. We needed a partner who absolutely guarantees us uptime and the level of availability we enjoy is outstanding.”
Working with Sungard Availability Services, it pursued a resilient, multi-tenant cloud solution that would give it the high availability and scalability the company needs.
Hybrid Cloud – highly available multi-tenanted cloud solution on dual cloud servers with load balancer and redundant dedicated physical server for maximum uptime
Managed Services – 24-hour proactive monitoring of infrastructure platform and OS patch management and security
System protection and failover that ensures 2 x resilience over all workloads and infrastructure.
“I deﬁnitely view Sungard Availability Services as a key partner. They’re absolutely critical to our business.”
Read MicksGarage.com’s full story here.