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New Report Cites Sungard Availability Services Among Leaders in Disaster Recovery as a Service

24th April 2017

WAYNE, Pa.—April 24, 2017—Sungard Availability Services (Sungard AS) was among the select companies that Forrester invited to participate in The Forrester Wave™: Disaster-Recovery-As-A-Service Providers, Q2 2017. In this evaluation, Sungard AS was cited as a Leader in DRaaS.

Sungard AS received the highest score for Strategy and Current Offering among the 10 vendors included in the report. It was noted for its “wide range of physical and virtual infrastructure and storage area network (SAN)-based replication,” as well as for its “BC [business continuity] consulting team to help customers identify business processes and technology elements at risk and develop a risk mitigation strategy.” The report also cites Sungard AS’s “continuity strategy and planning, risk assessment, and business impact analysis (BIA) services,” as well as its future strategy, which includes “enhanced automation and orchestration of application-level recovery.”

“In my view, this Forrester WaveTM report shows that we stand out for our large breadth of services not just in recovery, but also in consulting and additional services, such as Discovery and Dependency Mapping (DDM) and Assurance, our suite of continuity management tools. I believe that we also illustrated that we can recover to the application layer to complement the infrastructure OS and virtualization-level cloud-based recovery capabilities, another differentiator.”

— Joseph George, VP – product management, Sungard AS

The Forrester WaveTM report evaluated 10 DRaaS providers on three categories divided into 26 criteria, including:

  • Current offering: Core DRaaS offerings, recovery objective capabilities, technology support, security, self-service and management interface, and consulting services
  • Strategy: Service strategy and corporate strategy
  • Market presence: Installed base, revenue, revenue growth, geographic scope, customer feedback, and technology partners

The full report is available online at this link.


Media Contact:
Nora Hahn
Sungard Availability Services
Tel: 001-281-584-4616