We consider the key trends that will define 2018’s key business challenges… Plagued by cyber-attacks and skills shortages...
Pick your battles When building a resilient IT infrastructure to deliver availability to the business few of us have the luxury of starting from scratch. Instead, most IT environments are a patchwork of [...]
Build internal support for availability Employee expectations of availability are marginally even higher than those of customers according to the SunGard Availability Services-commissioned research* into [...]
Let your customers do the talking One of the most surprising findings from the research* that formed the basis of our ‘Delivering the Available Enterprise’ report was that only four out of [...]