Chris Ducker, Senior Director of global proposition strategy at Sungard Availability Services discusses the skills challenges business...
Pick your battles When building a resilient IT infrastructure to deliver availability to the business few of us have the luxury of starting from scratch. Instead, most IT environments are a patchwork of [...]
Build internal support for availability Employee expectations of availability are marginally even higher than those of customers according to the SunGard Availability Services-commissioned research* into [...]
Let your customers do the talking One of the most surprising findings from the research* that formed the basis of our ‘Delivering the Available Enterprise’ report was that only four out of [...]
Charityshare was set up as the shared IT department for its participating charities to dramatically reduce their operating costs. With thousands of the most vulnerable people in the UK – the very [...]