Chris Ducker, Senior Director of global proposition strategy at Sungard Availability Services discusses the skills challenges business...
Digital technologies are a game-changer for businesses. The prospect of improved customer interactions and the development of employee skills has seen many organisations fighting to become ‘digital-first’. Employees want digital tools to make their jobs easier and increase productivity and our research shows organisations do understand this; 84% of businesses across the US and Western Europe say digital technologies are an important part of staying competitive. But to deliver on demands, businesses must have full control over their IT.
But IT can be a bear sometimes.
At its best it holds immeasurable power: offering a competitive advantage and driving growth. Yet, at its worst, it can be slow and unpredictable, liable to lash out when put under pressure and causing untold damage to its organisation.
In the drive for digital, employees are demanding more from IT, adding strain and turning IT into an uncontrollable beast. A lack of skills to manage IT and fears around security anger this beast further, causing disruptions and even outages across the infrastructure.
The IT department is trapped in a vicious circle. It must find a way to deliver digital tools to the business, but is battling with an angry bear that’s being constantly prodded by employee demands. The road to digital is becoming a dangerous hike through the wilderness when it should be a simple walk in the woods.
Organisations must find a way gain control over the bear. This is not only about taming an organisation’s IT, but using it to drive the dream business outcomes. The CIO and IT department need to have the power over IT to integrate digital technologies and keep their business at the forefront of its market.
Is your business ready to reclaim its IT from the bear’s claws? Visit www.TameTheBear.com to regain the upper hand on your IT…